I have not used my Lycamobile for a while and it has now stopped working. Why is this?

by Content Team | Jan 22, 2018 |

We automatically deactivate SIM cards if you do not use them to make a call or send a text for more than 90 days. Unfortunately these SIM cards cannot be reconnected and the mobile number also stops being available for you to use after this time. Please contact customer services on 1300 854 607 as quickly as possible and one of our advisors will help you.

Payment Card Consent Agreement

Payment Card Consent Agreement Details

2. If any changes in the consent agreement will be notified by SMS/Email
3. This agreement will last for 365 days.
4. As per GDPR you can delete your payment card details at any time you choose, either through Customer Services or via your own online ‘MyAccount’
5. In order to adhere to certain bundle purchase Terms & Conditions you may need to have a valid payment card on file in order to maintain payments
6. Stored card details can be used for
- a.Auto Renewals/bundle subscriptions
- b. Auto top ups
7. Please find the cancellation and refund policies below
- a.https://www.lycamobile.co.uk/en/termscondition/
- b.https://www.lycamobile.co.uk/en/lycamobile-privacy-policy/

Bundle Name/Topup	Amount	EXPIRY_DATE_OF_AGREEMENT	FEE_AMOUNT	TAX_AMOUNT	TOTAL_PURCHASE_AMOUNT	Transaction Frequencey

I have not used my Lycamobile for a while and it has now stopped working. Why is this?

Search