Can I keep / transfer my existing mobile number?

Of course, transferring your existing mobile number to Lycamobile is easy. Just follow the simple steps below:
Contact the customer services of your existing provider, tell them you wish to change provider and ask them for your Account no/Date of Birth and PUK code, check with them that there is no charge for this.
Once you receive your Account no, one of our customer representatives will help you start the transfer process.
As soon as your number is live with Lycamobile we will send you a text to let you know. In the mean time you can still use your Lycamobile with the number that was originally provided.
Please note : Lycamobile has porting arrangements established with the majority of the Australian mobile network providers. Please ask a customer service representative which networks are enabled for porting when you call