by Content Team | Jan 22, 2018
You can receive a new SIM card by ordering it online here or you can buy a SIM card at any of our retail partners. Kindly contact our Customer Service department at 122 (if calling from a Lycamobile number) or 02 8072 7010 (if calling from any other number) with your...
by Content Team | Jan 22, 2018
No, you will not be able to transfer credit from a different network.
by Content Team | Jan 22, 2018
Yes, you can top up your Lycamobile SIM card and the credit will be available even after the port-in is completed.
by Content Team | Jan 22, 2018
Your port-in request will be completed in 2.5 business hours if the information matches with the other service provider; but this timeline also depends on the previous network provider and may be extended.
by Content Team | Jan 22, 2018
At the moment we don’t have the option to only transfer the balance from one account to another; however you will be able to transfer the balance along with the mobile number and any active bundle as part of a SIM transfer. For more details kindly contact Customer...
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